The delayed start or termination of MS Word is a typical issue on many systems. This issue is often caused by a corrupted or defective “Normal.dot” template.
This guide resolves the following Word issue: Word is too slow to start, load documents, or close.
Delete normal.dot
Press Windows + R on your keyboard to open Run command box.
Type %appdata%\Microsoft\Templates and press OK.
Locate for the file Normal.dot / Normal.dotm / Normal and delete it.
Open your Word app and a new clean Normal Template will be created which should fix your error.
Edit Registry Keys
Press Windows + R on your keyboard to open Run command box.
Type regedit and click Enter.
Navigate to the following:
HKEY_CURRENT_USER/Software/Microsoft/Office/16.0/Word
Under the Word key, right-click and delete Data.
Right-click and delete Options.
Close the Registry Editor and open your Word app. The problem must be resolved now.
