How to Fix Windows Hello not working on Windows 11

bWindows Hello is a biometric sign-in system that lets you log in without a password by using a near-infrared (IR) imaging camera or a fingerprint sensor.

Some users have said that they can’t use the fingerprint sensor, so that’s another thing to think about.

Also, the sign-in mechanism, which is an alternative to passwords, is widely thought to be a more user-friendly, reliable, and secure way to access important devices, services, and data than traditional login with passwords.

Windows Hello was first released for Windows 10 in 2015, and it was made its way to Windows 11 on purpose.

Reset the facial recognition and fingerprint options

Press Win + I to open Settings.

Go to Accounts and select Sign-in options.

Look for Facial recognition and Fingerprint recognition if it is compatible with your device.

Click on Remove to reset it.

Click on Get started and follow on-screen instructions to set new facial and fingerprint recognition.

Restart your PC.

Reinstall the biometrics driver

Press Win + X and choose Device Management.

Click on the arrow beside Biometric devices to expand it.

Right-click on Windows Hello face software and click on Uninstall device.

Restart your PC.

Uninstall and reinstall the Windows Hello feature

Press Win + I to open Settings.

Go to Apps and select Optional features.

Type Windows Hello in the search bar.

Click it and select Uninstall.

Restart your PC.

Open Settings once again.

Go to Apps and Optional features

Select View features.

Search for Windows Hello and install it.

Restart your PC.

After you restart your device, you can use the sign-in options in the Accounts section to set up Windows Hello.


Commerce major. My training enabled me to fully use the various Microsoft Applications while also allowing to work around problems. I spent my high school years working as a campus writer and researcher, as I get older, I want to broaden my horizons and live life to the fullest.

You may also like...