How to Resolve ‘Windows store cache may be damaged’ Issue

The Microsoft store or the Windows store is a digital platform for distributing applications. The Windows store contains all the important apps that we use daily e.g. skype. The windows store also contains cool games for gamers.

The error ‘Windows store cache may be damaged’ can be very frustrating especially when you need to get a new app or update an existing one. In this guide, you will learn a few fixes to resolve the Windows store error.

Method #1: Scan your system for errors

In most cases, the Windows store may be unresponsive due to malicious attacks from malware. It is recommended that you use the default Windows Defender to perform a full system scan. However, you can still use other alternatives of your choice.

Method #2: Windows Store reset

Windows comes with an inbuilt feature that allows you to reset Windows store’s settings and configurations.

1. Search for ‘wsreset’ then run the result as administrator as illustrated.

Once complete, restart your computer. This method should fix most of your issues.

Method #2: Resolve the error using PowerShell

PowerShell is a terminal that is inbuilt in Windows. Most beginner users tend to be afraid of the terminal because of the codes involved. Don’t panic, all the code required is provided below.

1. You need to search for ‘Windows PowerShell’ then run the result using Administrative rights as illustrated:

2. Once Powershell opens, you will need to copy and paste the code below:

Get-AppXPackage -AllUsers -Name Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml” -Verbose}

3. You should hit enter to run the code you just pasted into the terminal. The process will only take a few minutes. Once the process is completed, you should restart your computer. Your issue should now be resolved.


You now know how to resolve the ‘Windows store cache may be damaged’ issue in Windows. Which method worked best for you? Let us know in the comments below.

Abdelrahman Reda

Abdelrahman Reda is a Motivated Support Engineer with 6+ years of corporate and consumer support experience. His experience related to administration of Network, NOC support, computers and anti-virus server, data entry, networking sites, remote support.

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